• Our hours of operation are Monday thru Friday 9am to 9pm EST and Saturday 10am to 3pm.  However, for privacy and security reasons, online ordering is best through our secure shopping cart.

  • We accept Visa, MasterCard, American Express and Discover Cards.

  • All transactions are billed in U.S. dollars.

  • No taxes are applicable for US addresses.

  • For Canadian addresses, Federal and Provincial taxes are applied according to the Province where the goods are received.

  • All orders are processed within 2 business days and should be received within 5-7 business days in the continental US and Canada.  Outside of the continental U.S. and Canada varies.

  • You will receive an email confirmation containing the details of your order and an order reference number you will need for any queries.

  • Once your order has shipped, a tracking number is assigned and you will receive an email from us containing your order tracking number and carrier.  If you register with us, you can check the status of your order by clicking on the “My Account” tab at the top of every page.

  • If you should ever have the need to change or cancel your order, please call our toll-free number 1-800-683-1792 during our regular business hours Monday-Friday 9am-9pm and Saturday 10am-3pm with your email order confirmation in hand.