Our hours of
operation are Monday thru Friday 9am to 9pm EST and Saturday 10am to 3pm. However, for privacy and security reasons,
online ordering is best through our secure shopping cart.
We accept Visa,
MasterCard, American Express and Discover Cards.
transactions are billed in U.S. dollars.
No taxes are
applicable for US addresses.
addresses, Federal and Provincial taxes are applied according to the Province
where the goods are received.
All orders are
processed within 2 business days and should be received within 5-7 business
days in the continental US and Canada.
Outside of the continental U.S. and Canada varies.
receive an email confirmation containing the details of your order and an order
reference number you will need for any queries.
Once your order has shipped, a tracking number is assigned and
you will receive an email from us containing your order tracking number and
carrier. If you register with us, you
can check the status of your order by clicking on the “My Account” tab at the
top of every page.
If you should
ever have the need to change or cancel your order, please call our toll-free
number 1-800-683-1792 during our regular business hours Monday-Friday 9am-9pm
and Saturday 10am-3pm with your email order confirmation in hand.